Exceeding Customer Expectations: Customer Service Course Collection

Designed for those who want a solid introduction to customer service, this series of four short courses covers areas such as how to provide exceptional customer service, personal planning, priority lists, and handling conflicts with customers.

You must complete all these subjects:
• Exceptional Customer Service.
• Processing Customer Service Transactions for Life Insurance.
• Working With Upset Customers.
• Managing Time and Stress.

upon short exam success, you will receive LOMA completion Certificate